JOB SUMMARY
As Yorks Café Barista, you are responsible for expertly producing the range of Espresso and Non - Espresso drinks we offer at our new Paradise venture. You will do this by using your knowledge of Coffee and following the specifications to produce them.
Yorks is a vibrant yet super-accessible café space “owned” by our customers, with our soul rooted in coffee and globally inspired all-day-brunch. We aim to create a future where Yorks’ legacy is one that has a lasting positive impact on the people we serve and the environment in which we live.. As a Bartender you will be the face of this new venture for us. You will be interacting with customers, enriching their experience of the drinks you've served with charm and warm conversation.
OUR BRAND, MISSION & VALUES:
Our collective job as a team and Reason We Exist as a business is..
To be the best part of peoples’ day.
Whether a memory with friends and family or a moment of escapism and relief; through the power of food, drink, and positivity, we make people feel good.
Our Mission
To make positive local change for global good. Through engagement with our teams, customers, suppliers and the communities where our cafes and restaurants are located, we will make incremental positive change to our environment, our communities and the health and wellbeing of all people we come into contact with.
We will do this with humility, never be preachy, and facilitate local change by offering choices rather than forced conformity or guilt-tripping.
Our Values
- 1) Be the best, create the best; We achieve great things by asking "is that the best?" as a
- benchmark in everything we do and every experience we create.
- 2) Kindness and celebration of diversity; We celebrate people's differences through kindness and understanding. We always seek to be kind as we can never fully know the back-story of our colleagues or customers' journeys.
- 3) Be humble and willing to improve; None of us know all the answers, but through humility and willingness we can always improve.
- 4) Accountable to our environment and those less fortunate; Our legacy will be measured not by financial success, but by the positive impact we leave behind and impact we've had on others.
- 5) Use the "power of everyone"; Greatness can be achieved through the collective intelligence, energy and contributions of all of our colleagues.
JOB DESCRIPTION / BARISTA
Job Area // Objective
- - Customer Experience: Ensure Yorks is the best part of people’s day, by consistently giving every customer an uplifting and memorable experience creating long-term brand loyalty.
- - Bar Presentation & Customer Environment: To ensure your Bar Space always looks immaculately clean, beautiful and is maintained in a tidy and safe manner.
- - Coffee Knowledge and Communication: Stay up to date with our rotating stocks of Coffee that we offer. Familiarise yourself with the flavour profiles and be ready to inform customers who ask.
- - Coffee Service Standards Management: Ensure all Drinks served are of an outstanding quality and is presented to Yorks costs and standards. Quality latte art, dialled in Espresso and efficiency will all be key factors that you will work towards.
- - Stock & Wastage Management: To ensure your cafe achieves its sales and stock wastage target through smart management of ingredients and perishable stock.
- - Admin & Legal Compliance: Ensure food hygiene processes are implemented and followed, and ensure your cafe operates in a secure way and within the business's legal obligations.
Join Us
If you share our vision of creating a vibrant yet super-accessible café space, apply now and become a key player in spreading the Yorks Cafe ethos throughout Birmingham and beyond.